Privacy Policy
mvrsonline.com
Effective Date: Launch day
This Privacy Policy explains how ATDSA ("we," "us," or "our") collects, uses, shares, and protects information when you visit mvrsonline.com (the "Site") or use our motor vehicle record ordering and related services (the "Services"). By using the Site or Services, you agree to this Privacy Policy.
1. Information We Collect
Information you provide. When you create an account, place an order, or contact us, we may collect:
- Name, email address, phone number, and mailing address
- Company name and business information, if ordering on behalf of an employer or motor carrier
- Driver information needed to request a record, such as driver's license number, state of issuance, name, and date of birth
- Payment information, which is processed by our third-party payment processor; we do not store full card numbers
- Signed authorizations, consents, and permissible use certifications
- Communications you send us
Motor vehicle records. When you order a record, we receive driving history and related information from state agencies or authorized data providers. This information is regulated by the federal Driver's Privacy Protection Act (DPPA) and applicable state laws.
2. How We Use Information
- To process orders and deliver requested records
- To verify identity, authorization, and permissible use
- To process payments and prevent fraud
- To provide customer support and send order and account notices
- To operate, maintain, and improve the Site and Services
- To comply with legal, regulatory, and audit obligations
Motor vehicle record data is used only for the permissible purpose certified at the time of the order and is not used for marketing.
3. How We Share Information
We do not sell your personal information. We share information only as follows:
- With state agencies and authorized data providers to fulfill record requests
- With service providers who perform services for us, such as payment processing, hosting, email delivery, and analytics, under confidentiality obligations
- With the customer who ordered the record, where you are the driver whose record was requested under a valid permissible use
- When required by law, subpoena, court order, or government or regulatory request
- To protect the rights, property, or safety of our company, users, or others
- In connection with a merger, acquisition, financing, or sale of assets, subject to this Privacy Policy
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information, including encryption in transit and restricted access to motor vehicle record data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain information for as long as needed to provide the Services, maintain required records of permissible use and authorizations, resolve disputes, and meet legal and regulatory obligations. We then delete or de-identify it.
6. Your Choices and Rights
You may update account information, opt out of marketing emails using the unsubscribe link, and request access to or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under state privacy laws. We will respond to verified requests as required by applicable law. Some information may be retained where the law requires it.
If you are a driver and believe information in your motor vehicle record is inaccurate, the record originates from the issuing state agency. Contact us and we will direct you to the appropriate agency to dispute it.
Cookies. Essential cookies keep the Site working. Analytics and advertising cookies, including Google Analytics, the Meta (Facebook) Pixel and the LinkedIn Insight Tag, load only after you click Accept in the cookie banner. They measure visits and how our ads perform; they do not receive driver information, license numbers, or your contact details. To withdraw consent at any time, click "Cookie settings" at the bottom of the page and choose Decline.
7. Children's Privacy
The Site and Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted with a revised Effective Date. Continued use of the Site or Services after changes are posted means you accept the updated policy.
10. Contact Us
ATDSA
900 Technology Way, Suite 150, Libertyville, Illinois 60048
Email: info@mvrsonline.com